Questions, Comments & About
As always, please shoot us a note with any additional questions or random thoughts hello@thousandfell.com
General
We are a young team in New York City dedicated to championing the circular economy. We believe in a brighter future and are excited to join you in building it.
True to size! We have worked tirelessly to fit test the Thousand Fell size model and believe an 8 is a true 8.
Thousand Fell are made in a family owned factory in Brazil. We have sourced as many local ingredients as possible including the food waste component parts.
No Landfill
Let’s Close the Loop
Every pair of Thousand Fell is backed by our commitment to building a better future and is always ready to recycle. When you’re done with yours, we’ll be here to take them back and keep them out of a landfill.
Here’s How It Works
Visit thousandfell.supercircle.world/landing.
Create an account and start a recycling shipment.
Pack your item(s) into a box, apply the provided shipping label and drop your package in the mail. Once your package gets scanned, we'll deposit your credit into your recycling account. Use this on your next order!
When we get your package, we’ll break the items down into their component parts to ultimately make recycled raw materials. These materials are then converted back into usable materials and reintroduced into our supply chain. Any materials we can’t use will be donated to our partners for downcycling.
If condition allows, we’ll donate your shoes to someone in need.
Full circle royalty + rewards
Anyone! You do not need to be a current customer to begin earning points.
You earn by signing up for the program, placing orders on our site, referring a friend, writing a product review, and celebrating a birthday!
Reference thousandfell.com/pages/loyalty for more info on how much you can earn.
We allow you to take up to $65 off per pair of Thousand Fell sneakers.
You can find your personalized referral link by logging into your loyalty account.
You will earn points 30 days after your referral purchases, which allows us to ensure they do not return their order.
You can log into your account to withdraw points!
As many as you want!
Please use your points within the same calendar year of when you received them.
Yes! Please reach out to hello@thousandfell.com and provide all relevant context for your inquiry (screenshots, referral name, etc).
Great question! You can combine your loyalty points with recycling points to take up to $65 off per pair of sneakers. Reycling codes and loyalty codes can be combined at checkout for a total of up to $65 off your purchase.